Podium is a private technology company located in Lehi Utah. It offers cloud-based software to businesses. The software can be used for messaging, customer feedback, online reviews, and sales and payment processes. You can read more about the company and their products. Podium is the right place to start your business, or improve an existing one.
Platform for text message marketing
Podium's text messaging platform is an easy and effective way for you to communicate effectively with your customers. The simple interface is complemented with advanced features that will allow you to get more out your messaging campaigns. You'll receive a guide once you sign up to help get you started with the platform. Find information on how best to build a campaign.
Podium offers SMS text messaging marketing platforms for small and medium-sized businesses. Podium's integrated customer engagement management platform makes communication easy with customers, leads and colleagues. You can also collect customer reviews and make payments by text message using this platform. This is especially important if your company has limited staff to handle customer communications.
Payments feature
It is easy to receive payment from business owners using the Payments function on podium. The first step is to link a bank account, which requires you to enter both account and routing numbers. Once you have done this, click the new tab icon to open a new browser window. There you will have the option to select where you wish to receive your payments. Once you've selected a location, you will see a message at the top of your screen requesting payment. Once the message appears, you can confirm the payment request or change it to another location.
Podium makes it easy and simple to use the Payments function. The company's goal is to help small businesses, especially local ones, get paid faster and more efficiently. Its website has an easy-to-use interface and displays simple instructions when you first log in. The platform offers tips and advice to help you make effective messages when creating campaigns. You can also leave feedback on a successful campaign.
Customer feedback feature
The Customer feedback feature in Podium allows you to schedule and send automated responses based on customer responses. This feature helps you track your customer interactions and retain them. It can also identify weak links within your processes. For customer feedback, you can also create your own messages and templates. You can also use the feedback feature to collect customer feedback.
Your customers are an invaluable resource for helping you improve your business. Customers can give you feedback quickly to help you determine what is working well and what isn’t. Podium makes this easy with its simple interface. It uses SMS messaging for customer feedback. This means you will get a response within minutes.
Integrations to review sites
Podium is a text messaging marketing solution for established businesses that combines text message marketing with online review management. This platform allows businesses capture customer reviews, and encourages them to leave good reviews. It is ideal for a business that has an established reputation, but still struggles to increase its visibility through online reviews. Its integrations with review sites are powerful and offer a multitude of features.
Podium is compatible with most ERP, CRM, POS, or CRM systems. It makes it easy to automatically send customer review invitations. Customers can respond directly to an invitation sent to them after they have received it without needing to log in to their social media accounts. You can also leave reviews on next-best review sites in just a few clicks.
Cost
A podium can be a powerful tool in your business's improvement efforts. A podium can improve customer service and increase website traffic. It can also allow your team to collaborate and achieve more. It can cost as little as $6,000 per year for a mid-level package.
Although it is very easy to use, the Podium service has many advanced features. The program presents a guide and easy-to-follow directions when you log in your first time. The program even offers tips for effective campaigns when writing messages, and it asks for feedback after your first campaign.